Schedule of Fees

Schedule of Professional Fees

Below is a table of our professional services fees.  For our full terms and conditions please click here.

$250 per adult

  • Deposit is non refundable and due within 7 days of booking confirmation.
  • Bookings may auto cancel if deposit payment is not received by deadline.

$110 per person 

  • Applies to changes after final payment is received
  • Additional supplier amendment fees may apply

Land

  • 60 days or more prior to travel:  Loss of deposit plus any applicable supplier fees
  • 59 – 30 days prior to travel:  50% of the total booking amount plus any supplier fees
  • Less than 30 days from travel:  100% of the total booking amount  

Air

  • All airfare cancellations are non refundable unless other stated on the ticket

Viva Travel may charge fees in the following circumstances

  • Credit card payments incur a surcharge that varies with the card and amount being charged.  Fees are quoted at the time of payment
  • $11 one way domestic airfare per person (not booked in conjunction with anything else)
  • $22 return domestic airfare per person (not booked in conjunction with anything else)
  • $33 application process fee for electronic visa per person per visa
  • $55 application processing fee for passports/visa per person (additional consulate/courier/bank fees may also apply)
  • $55 domestic tour/cruise per booking (not booked in conjunction with anything else)
  • $55 processing fee for bookings made with online suppliers
  • $110 redemption fee to redeem and book frequent flyer airfares per redemption
  • $110 to provide essential information necessary for insurance claims when the insurance policy was not booked through Viva Travel
  • $50-$250 itinerary planning per booking (credited towards reservation deposit once booked)